Q. Can I complete a Level 2 Livescan
Background Check at a FastFingerprints location?
A. Yes. All FastFingerprints
locations available on our locations page are approved by the
Florida Department of Law Enforcement (FDLE) and ready to complete
your required Level 2 Livescan background check.
Q. How do I know if I am required to
include a photo with my background check?
A. If you are required
to include a photo you should be informed at the time you are
asked to submit a background check. The Florida Agency for Health
Care Administration (AHCA) and Department of Health (DOH) require
a photo be included with all fingerprint submissions. If you
are unsure, you should verify with the individual requesting
your background check. If that individual is unsure, they should
check with their state regulatory agency.
Q. I am required to have a photo included
with my Level 2 Background Check. Can FastFingerprints provide
A. Yes. All FastFingerprints
locations indicated as Photo Capture Capable are
approved by FDLE, AHCA and DOH to collect and submit the required
photo with your electronic fingerprints. As additional state
agencies also require a photo, FastFingerprints locations will
be ready to submit photos with fingerprints for all applicants.
Details on all FastFingerprints locations can be found on our
Q. What is the ORI # (Originating Agency
A. The ORI# is provided
by FDLE (Florida Department of Law Enforcement) and identifies
the agency that is requesting and will receive the results of
the Level 2 background check. i.e. Agency for Health Care Administration
(AHCA), Department of Health (DOH), Department of Children and
Families (DCF) , Division of Business and Professional Regulation
(DBPR). FDLE will NOT process a background check request without
an ORI#. It is critical to have the correct, current ORI# assigned
to the agency requesting your background check. If the individual
requesting your background check does not know the correct ORI#,
they should inquire and confirm with their state regulatory agency.
Q. What is an OCA#?
A. The OCA# is assigned
by the DCF (Department of Children and Families) to individual
DCF provider organizations. If you have been given an OCA# provide
it, in addition to the mandatory ORI#, when registering for your
background check. The OCA# is not required but does help expedite
background check results to DCF.
Q. Where are your locations and what
are the hours?
A. All FastFingerprints
locations, directions, hours of operations and phone numbers
can be found on our locations page. For more information please
call the location of your choice.
Q. If I am located out of state how
can I submit a background check required by the state of Florida?
A. FastFingerprints has
locations in Ohio, Texas, Kentucky, and
Washington D.C. that can capture and submit electronic fingerprints
and photos required by Florida directly to the FDLE. Ohio locations
are Columbus, Ravenna, Cincinnati, Westlake, and Beachwood. If you are unable to make it
to one of those locations, you can utilize our Florida Card Scanning
Service by following the instructions found on our services page
and the FL Card Scanning Form or you can call the National Background Check,
Inc. corporate office for more information at 1.877.932.2435.
Please note: Our services are provided strictly to help applicants
get licensed in the state of Florida from afar. In some cases,
you may need to complete another background check with a photo
when you arrive in Florida.
Q. What personal information do I need
A. The required information
can be found on the FastFingerprints Registration Form. We recommend
you print this registration form, complete it and bring it with
you to the FastFingerprints location of your choice. Arriving
with a completed registration form will save time, otherwise
you will be asked to complete this form at the location.
Q. Where do my background checks results
A. The results of your
background check are sent from FDLE to the designated state agency.
Q. Can I receive the results of my background
A. No.You do not personally
receive your background check results. The state agency that
requested your background check will receive the results and
will provide you with information regarding status.
Q. If I just recently had a background
check completed, can that be used for another agency?
A. Most likely it cannot
be used again as generally background checks are not transferable
from other state agencies or federal agencies. The state agency
requesting your background check will confirm.
Q. Can I complete a background check
to send to another state?
A. All FastFingerprints
locations in Florida can only complete Level 2 Livescan background
checks for the state of Florida, the Florida Department of Law
Enforcement. If you have a need to obtain a background check
for another state you will need to contact an agency in that
state. If you need an FBI background check not for employment
or licensing within the US but for personal reasons, call National
Background Check Inc. 1.877.932.2435 to inquire about the FBI
Q. Do I need an appointment?
A. No. All locations conveniently
accept walk-ins. Many locations have Saturday hours. If you would
like to schedule an appointment, you can call the location of
your choice directly. For hours of operation and phone numbers,
visit our locations page.
Q. What is the cost of my Level 2 background
A. Please call the FastFingerprints
location of your choice, found on our locations page for pricing.
Q. What do I need to bring to the fingerprints
A. You need to bring a
valid, government issued photo ID, your ORI# and payment. It
is also recommended you bring the completed Registration Form.
Q. What happens if my fingerprints are
A. If upon receipt of your
electronic livescan fingerprints, the FDLE and FBI determine
your fingerprints to be unacceptable, FDLE notifies the state
agency. The state agency will then notify you that FDLE is requiring
a second set of fingerprints. FDLE will provide a TCR# to be
used in the second transaction. Once notified you will return
to the location where you completed your original fingerprints
and provide the TCR# and request from FDLE. Your fingerprints
will be captured a second time at no charge and re-submitted
per FDLEs request. If the second transaction is again rejected,
FDLE and the FBI will complete your background check via alternative
methods (social security number, address, etc.). It is important
to note that the FastFingerprints location does not receive notice
that FDLE has rejected your fingerprints; that information is
always sent directly from FDLE to the state agency receiving